All merchandise shipped from our warehouse leaves here in perfect condition. In the unlikely event that you should doubt the quality of an item, you must notify us within 72 hours of receiving the merchandise to obtain a return authorization number. "Collector items" in limited, numbered sales are not returnable. There will be a 25% restocking with in store credit only on all returns.

Once you have obtained an authorization number, you should mark it clearly on the package next to the address label.

We are not responsible for merchandise returned without an authorization number. Any package returned without an authorization number will be refused. CigarzImports.com is not responsible for refund claims or promises made by other companies that may handle The merchandise shipped from CigarzImports.com, namely United Parcel Service, ABF, and FEDEX

PRIVACY

The information we collect will be used to notify customers about updates to our web site and periodic specials. We do not share the information with other organizations for any purpose.